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Customer Support

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Important Customer Information

Our focus has always been, and will continue to be, custom-formulating materials for our customers to meet specific property requirements. However, here you can find processing information and datasheets for a few of our standard grades of material. Don’t see the product you need? No problem! Contact us and we will send you the necessary information.

 

Iso 14001 2015 MexicoSince we custom-tailor products for each customer, our product list is endless. However, we do offer datasheets and processing information on some of our products. To access those, simply click on the Datasheet/Processing Info tab and fill out the form to be directed to that area of our website.

If you do not see what you are looking for, you can contact us, or design your own product using the Build Your Own Product tab.

Technical Support

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State-of-the-Art Technology


Washington Penn offers our customers one of the most advanced and experienced technology teams in the industry. Our accredited laboratories and testing services are professional and timely, meaning your product is in the best possible hands.

 

Analytical Testing

The Analytical Testing Laboratory primarily performs research and development testing, as well as analysis testing to resolve material-related issues. The most common tests include material composition, base resin identification, additive analysis, weatherability and characterization of the thermal and dynamic properties of a material. All testing is performed according to the specified ASTM, ISO or other standard test method.

Color Development

The Color Development Laboratory develops custom colors for all color concentrates and pre-colored compounded products, making sure to work with each customer to understand the application and color requirements. Our Color Development team also supports our manufacturing facilities with new color scale-ups and color-related issues. Equipped with the latest technology and vast expertise, our Color Development Lab is uniquely capable to develop new, quality color products and evaluate and qualify new pigments.

Mechanical Testing

The Mechanical Testing Lab performs all physical and mechanical property testing on outgoing finished products, new developmental products and incoming raw materials. Working 24 hours a day, 7 days a week, the Mechanical Lab is able to provide responsive turnaround times for all customers, as well as accommodate flexible product shipping schedules.

Accreditation

Washington Penn Plastic has three laboratories located in the Arden division: the Mechanical Testing Laboratory, Analytical Testing Laboratory and Color Development Laboratory. Each has been accredited to the ISO/IEC 170225 standard by the American Association for Laboratory Accreditation (A2LA) since 1997.

Certifications

The Washington Penn Plastic scope of laboratory accreditation includes a variety of physical and chemical test methods, which can be found and downloaded below:

• IATF 16949:2016

• IATF 16949:2016 Voderady (EN)

• IATF 16949:2016 Voderady (SK)

• ISO 9001:2015

• ISO 9001:2015 Voderady (EN)

• ISO 9001:2015 Voderady (SK)

• ISO 14001:2015 Voderardy (EN)

• ISO 14001:2015 Voderady (SK)

• ISO 17025:2005

• ISO 14001:2015 Mexico

• IATF 16949:2016 Mexico

• ISO 9001:2015 Mexico

• IATF 16949: 2016 LaFayette

• ISO 9001: 2015 LaFayette